Last Updated: December 21, 2023
1. Information We Collect:
a. Personal Information:
We may collect personal information, including but not limited to names, addresses, phone numbers, and email addresses, when voluntarily provided by our customers during account creation, purchases, or communication with our staff.
b. Transaction Data:
We may collect information related to your purchases, including product details, order history, and payment information. This data is used for transaction fulfillment and record-keeping.
c. Website Usage Information:
We may collect non-personal information such as IP addresses, browser types, and access times to analyze trends and improve our website's functionality.
2. How We Use Your Information:
a. Order Processing:
Personal information is used to process and fulfill orders, communicate order status, and provide customer support.
b. Marketing Communication:
We may send promotional emails and newsletters about our products, special offers, or events. You can opt out of these communications at any time.
c. Loyalty Program:
Information collected through the loyalty program is used to administer rewards, track points, and provide personalized offers.
3. How We Share Your Information:
a. Service Providers:
We may share information with trusted service providers involved in order fulfillment, payment processing, and other operational activities.
b. Legal Compliance:
We may disclose information to comply with legal obligations, respond to legal requests, or protect our rights and the rights of others.
4. Your Privacy Choices:
a. Account Information:
Your account information is stored on our point-of-sale system which can be updated by a staff member during your next in-store visit, over the phone, or by email request.
b. Marketing Preferences:
You can manage your email subscription preferences by following the instructions in our marketing communications.
We employ industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
7. Contact Us:
Feet First Sports
Thank you for entrusting us with your personal information. Your privacy is important to us, and we are committed to maintaining the confidentiality and security of your data.